Room booking conditions

Change and cancellation policy
Reservations can be changed or cancelled until 14 days before the day of arrival. Any cancellations beyond 14 days before the day of arrival will be charged the full amount of your booking. The booking may be prepaid or paid in connection with the stay.

If you wish to cancel or change your reservation, please contact us by e-mail: mail@groenbechshotel.dk

Arrival and departure
The room(s) are at your disposal from 3 pm at the arrival day.
The room(s) must be left at 11 am on the day of departure. Early or late check-out is subject to a charge.

Liability for damages
The hotel is not responsible for lost or stolen personal valuables or luggage in the room or in the hotel.

Pets
Pets are not allowed.

Non-smoking hotel
The hotel is a non-smoking property, meaning that bedrooms as well as indoor hotel facilities are non-smoking areas. In case of violation of this the hotel will charge a fine of 5,500 DKK. Smoking (cigarettes or e-cigarettes) from windows are not allowed either.

Other
Guest are responsible for complying with the booking agreement in accordance with Danish law with the following exceptions: In cases of force majeure or any extraordinary conditions beyond the direct control of the hotel, including but not limited to fire, water damage, strike/lockout or sickness of staff. Any liability to pay compensation can never exceed the total price of the booking, and compensation does not include indirect loss such as loss of profit. Transportation- or travel expenses related to alternative accommodation will not be covered by the hotel.